Logging in to CrownPlay
Signing in at CrownPlay uses the email and password you set when you registered - there is no separate username. Head to crownplay-casino-ca.com, open the Login panel from the top of the page, enter your details and you land back in the lobby with your balance and any active welcome-package tier still attached. If you have not registered yet, start at sign up first, because there is nothing to log into until an account exists.
Mobile and desktop
The same login works on desktop and on mobile - CrownPlay runs in the phone browser rather than needing a separate download, so your session carries across devices without a second account. If you play mostly on your phone, the app page covers how the mobile experience differs from desktop; the credentials themselves are identical.
Forgotten password
If the password will not take, use the reset link on the login panel. It sends a recovery email to the address on file, so you need access to that inbox - which is one reason to register with an email you actually use. Reset the password there and log back in with the new one.
Why a login can fail
Most failed logins are a mistyped password or a stale session rather than a locked account. But at a grey-market casino a login can also stall because the account has been flagged for verification (KYC) - if that happens you may sign in but find withdrawals or play restricted until you send documents. If the panel keeps rejecting a password you are sure is correct, contact support rather than resetting repeatedly.
One thing to expect: your first withdrawal is what usually triggers identity verification, so a login that worked fine for depositing can suddenly ask for documents the moment you try to cash out. That is standard, not a fault - have your ID ready so the check does not add to the withdrawal delays CrownPlay is already known for.